FAQs
Some helpful information for you
Where is your farm located?
We are located in Albany, Oregon. A little over an hour south of Portland, an hour from the Oregon Coast, less than an hour north of Eugene, and two hours from Oregon’s beautiful High Desert.
Is your farm certified organic?
While we are not officially certified organic, we follow organic practices that adhere to the standards set by the National Organic Program (NOP). Our herbs are grown with these principles in mind. Farmer Charlotte brings over 10 years of agricultural experience, including three years working in the organic sector for a third-party review organization. This expertise ensures that our farming methods and inputs meet rigorous organic standards. All agricultural inputs we use are approved by the Organic Materials Review Institute (OMRI), confirming compliance with NOP standards. We are in the process of getting certified in the coming years!
What makes your skincare products different from others on the market?
At Moonchaser Farm, every ingredient is carefully cultivated or foraged using organic and sustainable practices, ensuring they are pesticide-free and as close to nature as possible. We prioritize transparency about our ingredients, crafting each product to harness the therapeutic benefits of plants like bull kelp, calendula, and rosehip. Our formulations are not only nourishing but also deeply connected to the seasons and landscapes of the Pacific Northwest, bringing the magic of nature directly to your skin.
Are your products cruelty-free?
Our products are never tested on animals and are always cruelty free.
Are your products safe for sensitive skin?
Yes, our products are thoughtfully designed with sensitive skin in mind. We use gentle, organic ingredients like calendula and rosehip, known for their soothing and nourishing properties. Every formulation avoids harsh chemicals, synthetic fragrances, and allergens, ensuring a skin-friendly experience. However, as individual sensitivities can vary, we recommend patch testing a small amount before full use, especially if you have a history of allergies or reactions.
Can you tell me about your carrier oils?
In 2024, we began sourcing our Extra Virgin Olive Oil and Certified Organic Jojoba Oil from small farms in Oregon and Arizona. We have built personal relationships with our farmers, and we’ve even visited Durant Olive Mill in Dayton, Oregon. Working closely with these small farms gives us insight into their farming practices and ensures transparency in how and where our oils are produced. This partnership supports our commitment to providing you with products you can trust, while supporting even more small farms than just our own.
Do your products contain synthetic fragrances or preservatives?
No, our products are completely free from synthetic fragrances and preservatives. We prioritize natural ingredients, using plant-based oils and extracts to create effective and safe formulations. To ensure freshness and longevity, we rely on natural preservation methods, such as antioxidant-rich oils and small-batch production, so your skincare stays potent without compromising purity.
How can I contact you if I have further questions?
You are always welcome to e-mail me at moonchaserfarm@gmail.com